Returns and Refund

Refund and Return Policy

This is a Refund and return page.

Zombieeast.com Return or Replacement Policy

Zombieeast.com only accepts returns or replacement made within the first 10 days from delivery.

General Returns Policy

Applicable products are returnable within the applicable return window if you’ve received the product in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page.

Return Process:

If you would like to return a product, it is required to contact us as soon as possible at +91-9599103610 or email us at agroup.201100@gmail.com within 10 days of the delivery of your order.

Return will be processed only if:

  • It is determined that the product was not damaged while in your possession;
  • The product is not different from what was shipped to you;
  • The product is returned in original condition (with brand’s/manufacturer’s box, MRP tag intact, user manual, warranty card and all the accessories therein).

Products may not be eligible for return in some cases, including cases of buyer’s remorse such as incorrect model or color of product ordered or incorrect product ordered.

Products marked as “non-returnable” on the product detail page cannot be returned.

Products may be eligible for replacement only if the same seller has the exact same item in stock. If the replacement request is placed and the seller does not have the exact same product in stock, a refund would be issued to you.

All items purchased through a sale or store promo are FINAL SALE and cannot be returned or exchanged.

Shipping and Handling fees are non-refundable.

Please pack the product properly, as it was delivered to you, so that there is no damage or dents during return shipment process.

Please send your return to:

Zombieeast.com
House No. 154, Khichripur,
Delhi, India 110091.

The refund will be initiated only after the package has been received back at our store at New Delhi.

The refund amount will be transferred, as per banking and payment gateway norms, within seven business days of the receipt of the returned shipment at our store.

PLEASE NOTE THAT THIS RETURN POLICY IS APPLICABLE FOR YOUR ONLINE PURCHASES ONLY.

THIS RETURN POLICY IS NOT APPLICABLE IF YOU VISIT OUR SHOWROOM, CHOOSE AND PURCHASE THE PRODUCT PERSONALLY.

For further information on our guarantees, shipping, and return policies, please contact us.

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